We run a technology support company and some of our clients are on contract. This contract gives them a reduced rate of %50 on all SERVICES but not on items. It's also a tax write off for us by doing these discounts, so my request is two fold.
#1) It would be great if we could specify discounts based on customer groups that automatically calculate on all Orders.
#2) Any discounts should be added to the ledger so we can easily put them down on our tax forms.
If there is already a way to do this that I am simply not seeing, please let me know. So far as I can tell, the only way that comes close is to add discounts as items in the inventory. This is ok, but not helpful when it comes to customer groups.