B2B graphic_big1.jpg issue

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B2B graphic_big1.jpg issue

by ksc133 » Sun Jul 20, 2008 5:20 am

hi folks,

i have uploaded a company logo to graphic_big1.jpg in admin add/update company info module.
it works great in the ERP itself when i create invoices and recepits.
all PDF created in ERP have the company logo.

but when i logon to B2B module, i cannot generate a pre-order PDF
FPDF error: Missing or incorrect image file: uploads/graphic_big1.jpg

i have to remove graphic_big1.jpg then it will work.

any ideas how to resolve this?

thanks alot :mrgreen:
ksc133  

Re: B2B graphic_big1.jpg issue

by ksc133 » Sun Jul 20, 2008 5:37 am

hi folks

i have actually created another domain name for B2B login

<VirtualHost *:80>
DocumentRoot /nolapro
ServerName partners.abc.com
ServerAlias http://partners.abc.com
<IfModule mod_rewrite.c>
RewriteEngine on
RewriteCond %{REQUEST_URI} !^/b2b/.*$
RewriteCond %{REQUEST_URI} !^/uploads/.*$
RewriteCond %{REQUEST_URI} !^/fileopen\.php$
RewriteRule ^/(.*)$ /b2b/$1 [NC,L]
</IfModule>
</VirtualHost>

i was wondering if this have to do with the graphic_big1.jpg issue?
i also encountered another error when exporting excel form the B2B module.
error says : Cannot open file for writing
i have checked all my nolapro permission is set to chmod 777

pls advise thanks and have a nice day.
ksc133  

Re: B2B graphic_big1.jpg issue

by admin » Thu Jul 24, 2008 9:57 am

Under B2B should be a folder called uploads.

This folder needs full read/write permissions.

The graphic you are referring should have been copied into the nolapro\b2b\uploads folder when you uploaded it. If it did not, they you can manually copy it over. However, unless your b2b\uploads folder has full permissions, it cannot generate the temporary file for the pdf.

Hope this helps.
admin Site Admin  

Re: B2B graphic_big1.jpg issue

by ksc133 » Sun Jul 27, 2008 5:52 pm

dear admin,

the issue with the B2B portal is due to the company logo, small and big logos uploaded in admin---> company add/update module.
the big logo will show up on invoice, PO and recpeits.
the small logo is just for show when we login to nolapro.
they works perfectly in nolapro ERP
i'm not refering to the B2B login logo (partner login pix).

but at the B2B portal.
when i login i can't generate any PDF sales order# under order status
error : FPDF error: Missing or incorrect image file: uploads/graphic_big1.jpg
when i try to export to excel
error: Cannot open file for writing
i've checked that my whole nolapro directory and sub directory permission under linux is chmod 777
strangley when i deleted the big and small company logos everything is back to normal

:shock:

thanks admin
ksc133  

Re: B2B graphic_big1.jpg issue

by ksc133 » Sun Jul 27, 2008 6:00 pm

hi admin,

sorry to bug u again.

i have resolve it by manually coping the big and small logos to the /b2b/upload folder and it works!!!
but the export excel button below b2b is still having errors...
error: Cannot open file for writing

thanks a million.
ksc133  

Re: B2B graphic_big1.jpg issue

by admin » Tue Jul 29, 2008 2:48 pm

I think that is also a permissions problem for the uploads folder under b2b. Needs to be read-write for all.
admin Site Admin  

Re: B2B graphic_big1.jpg issue

by fblauer » Mon Jul 06, 2009 10:22 am

I am having the same problem with exporting to excel. I changed the file permissions on the upload folder to full control for everyone, I shared it etc. I still keep getting this message:
"Cannot open file for writing"
Fred Blauer CA, CA.IT, CISA
http://www.fblauer.com
fblauer  

Re: B2B graphic_big1.jpg issue

by admin » Tue Jul 07, 2009 10:55 am

There is also an uploads directory under nolapro\b2b\ that it used when doing excel or graphics. Those rights also need set.
admin Site Admin  

Re: B2B graphic_big1.jpg issue

by fblauer » Tue Jul 07, 2009 11:57 am

If you are talking about the additional folder under \htdocs\uploads|, I gave full rights to everyone, shared it, and I am still getting the same message. So, I have given full rights to both upload folders, and still getting the message.
Fred Blauer CA, CA.IT, CISA
http://www.fblauer.com
fblauer  

Re: B2B graphic_big1.jpg issue

by npsupport » Tue Jul 07, 2009 2:06 pm

We are talking about the folder htdocs\b2b\uploads. Are you running with our standard NolaPro for Windows installation, or are you running on your own Windows AMP stack?
NolaPro Support Department
npsupport  

Re: B2B graphic_big1.jpg issue

by fblauer » Tue Jul 07, 2009 11:00 pm

Yes, I set everyone to full permissions. Standard Windows installation.
Fred Blauer CA, CA.IT, CISA
http://www.fblauer.com
fblauer  

Re: B2B graphic_big1.jpg issue

by admin » Thu Jul 16, 2009 7:21 pm

We are currently looking into this issue and will post a response as soon as we can. Thank you for reporting this.
admin Site Admin  

Re: B2B graphic_big1.jpg issue

by admin » Wed Jul 22, 2009 10:15 am

Thank you for your patience on this issue. This has been fixed and is available in our just released version 4.0.4735.

Windows update: http://www.nolapro.com/download/?os=wu

Linux update: http://www.nolapro.com/download/?os=lu

In order for the B2B graphic to show you will need to re-upload it in Admin->Admin Setup->Company Add/Update after the update is applied.
admin Site Admin  


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